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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Edna Thornes

May 31, 2023

5  out of  5 rating by Edna Thornes
"Aleks Thomason was extremely helpful, answering all my questions and resolving the issue I had. She was very professional, courteous, respectful and patient."

Ha_ha Gotcha

May 19, 2023

5  out of  5 rating by Ha_ha Gotcha
"Yohan is my agent and I couldn't be happier. One call one stop and I'm insured. For way way less than All-State. Was very helpful and understanding . Would recommend to anyone"

Dwayne Foster

April 21, 2023

5  out of  5 rating by Dwayne Foster
"Shawntise was excellent,"

Michele Alston-Squirrel

April 19, 2023

5  out of  5 rating by Michele Alston-Squirrel
"I had the pleasure of speaking to the Agent Kaylee who was assigned to me. She was extremely professional and very knowledgeable on the policies. What I liked the most; her pacence with me. ( I had alot of She was great..."

Katherine Rojas

March 29, 2023

4  out of  5 rating by Katherine Rojas
"I’ve had no issues with them whatsoever, when it comes to my policy (price and other details). However, it’s IMPOSSIBLE to get a hold of them, because they never ever answer their phone."

Corey Saunders

March 17, 2023

5  out of  5 rating by Corey Saunders
"Christine was absolutely amazing. Her patience in explaining things, and listening to my specific needs for my policy did not go unnoticed and I am truly appreciative of her efforts."

Daeemah Moore

March 1, 2023

5  out of  5 rating by Daeemah Moore
"I’ve been working with Ms. Angela Ray from the James Brown office over the past few months or so and her service has been impeccable!!! Very pleased with her help and knowledge on investments and insurance. I’m confident in saying that she has the answers to my questions concerning the best routes to take for my family. Very relatable and consistent. Thank you soooo much!!!"

Sonia ramirez

February 28, 2023

5  out of  5 rating by Sonia ramirez
"(Translated by Google) Excellent (Original) Excelente"

Juan Reddy

February 14, 2023

5  out of  5 rating by Juan Reddy
"I'm writing this review in regards to Christine Moore who provided me with excellent customer service skills. Christine was very professional, well knowledge on the services she provided, and very patient. I would like to THANK her for her service. Additionally I highly recommend James Brown and his staff from State Farm ✅👌👍"

David Yampolsky

February 9, 2023

5  out of  5 rating by David Yampolsky
"Always a pleasure working with Kelly & the team at James Brown State Farm......everything is handled quickly and with ease!"

Erika Hamm

February 7, 2023

5  out of  5 rating by Erika Hamm
"State Farm’s Ms. Gloria at the James Brown location is beyond AWESOME!! She provides SUPERIOR SERVICES!! She has been my go to agent for years and will be for more years to come! I have great car and renters insurance! All thanks to Ms. Gloria! I recommend her and State Farm James Brown office every time!!"

C Gordon

February 6, 2023

5  out of  5 rating by C Gordon
"Shawntese gave me a warm welcome upon my arrival at her office with superb service after another State Farm office couldn’t help me mail my totaled car title. She assured me she would mail it out for me with UPS Air and even called State Farm on the phone to confirm she received the title. Thank you Shawntese!"

Tim Rustin

January 26, 2023

5  out of  5 rating by Tim Rustin
"I spoke with Kristen Moore this morning , she was very knowledgeable and helpful. She was able to answer al of my questions."

B Johnson

January 24, 2023

5  out of  5 rating by B Johnson
"one of my favorite people to talk to at state farm, very knowledgeable and speaks nice and clear so you can understand thanks Kelly"

Emmanuel Ayoola

January 23, 2023

5  out of  5 rating by Emmanuel Ayoola
"Christine was very helpful and understanding, she gave a well detailed reason why I had a spike in my premium. she was very transparent and made me feel comfortable I was not getting ripped off and the reason was because of my previous problem with some discount I had lost. Thanks Christine!!"

Paul Nieves

January 18, 2023

5  out of  5 rating by Paul Nieves
"Shout out to Christine Moore!!! Very helpful and resourceful. Took her time to adequately fulfill all my questions and make sure I was taken care of with the best rates for me. Highly recommend! 11/10 customer service"

L Key

November 28, 2022

5  out of  5 rating by L Key
"Gloria bridges is the best...i mean i was having an awful morning calling around to get insurance until i spoke with miss gloria and she made sure i had good coverage for a wonderful price ..glad i came into contact with her..wonderful person very helpful thanks alot..ms gloria"

Raynise Ward

November 22, 2022

5  out of  5 rating by Raynise Ward
"Well as always Ms. Gloria always finds they best quotes and always have these best customer service.. And before getting off the phone Ms. Gloria always double checks to make sure that I am receiving all that State Farm has to offer.. I enjoy working with her as a agent and I look forward for re-knowing my insurance next year.. Happy holidays State Farm family.."

Crystal Daniels

November 22, 2022

5  out of  5 rating by Crystal Daniels
"Gloria Bridges was amazing, answered all of my questions and added my additional vehicle with no issues. She gave me phenomenal customer service."

jennifer Clary R

November 7, 2022

5  out of  5 rating by jennifer Clary R
"The agent Erick Gonzalez, so kind of guy!!! He provided all the information i need and convince me to choose state farm.!!! Thank you .!!"

Shane Thomas

November 3, 2022

5  out of  5 rating by Shane Thomas
"Service was amazing"

Quitia Proctor

October 17, 2022

5  out of  5 rating by Quitia Proctor
"Thanks State Farm for being of good service for my family and I. We appreciate agent Mrs.. Gloria she did an excellent job"

Toffee Ade

October 12, 2022

5  out of  5 rating by Toffee Ade
"Ms. Gloria is amazing. I was sooooo confused about insurance her knowledge and her help has me totally informed . She is an amazing asset to thus company"

kendra chisley

October 7, 2022

5  out of  5 rating by kendra chisley
"State Farm is the best!!!!!!!!!"

Brenda Chacon

October 5, 2022

5  out of  5 rating by Brenda Chacon
"(Translated by Google) Thank you for your good attention (Original) Grasias por sus Buenos atenciones"