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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Di Campbell

August 30, 2024

5  out of  5
rating by Di Campbell
"Christine M was awesome. Very helpful and efficient."
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Charles McGowan Jr.

August 21, 2024

5  out of  5
rating by Charles McGowan Jr.
"Ms. Gloria is amazing she is the best I ever delt with in this company and she knows her job inside and out, she is an amazing asset thank you so much Ms Gloria"
We responded:
"Thank you for trusting Gloria with your insurance needs. We greatly appreciate the kind review."
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Reality Rare

August 15, 2024

5  out of  5
rating by Reality Rare
"Absolutely Great customer service very patient and polite Ms Gloria Bridges helped me get a nice quote and I was able to get coverage Thanks!!"
We responded:
"Thank you so much for trusting our agency with your insurance needs. We greatly appreciate the review!"
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Shanea Smith

August 14, 2024

5  out of  5
rating by Shanea Smith
"Danielle was a life SAVER!! Very knowledgeable and took her time in explaining everything to me. She listened to my concerns and provided me with STELLAR customer service! GIVE HER A RAISE :) thank you so much Danielle"
We responded:
"Shanea, thank you so much for trusting Danielle with your insurance needs. She thoroughly enjoyed working with you. Thank you for the kind review!"
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Brian Lee

August 10, 2024

5  out of  5
rating by Brian Lee
"Great customer service always - Thanks Colleen M."
We responded:
"Thank you so much for taking the time to leave us a review, Brian!"
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Gina Oboite

August 7, 2024

5  out of  5
rating by Gina Oboite
"Very efficient Agent."
We responded:
"Thank you for the review, Gina!"
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Vladimir S

August 5, 2024

1  out of  5
rating by Vladimir S
"WORST customer service ever don't do business with this agency"
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Carmen Banks

July 31, 2024

5  out of  5
rating by Carmen Banks
"I love State Farm insurance. They are always there to help, no matter what time of day."
We responded:
"Carmen, thank you so much for taking the time to leave us a review!!"
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Rosa Tejada

July 26, 2024

5  out of  5
rating by Rosa Tejada
"Christine Moore,Is very professional and helpful.I highly recommend her"
We responded:
"Thank you so much for taking the time to leave us a review, Rosa!"
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Anika Valle

June 27, 2024

5  out of  5
rating by Anika Valle
"Danielle was an absolute pleasure to work with! She was extremely knowledgeable and made my whole transition from VA to GA insurance a breeze! Thanks again!!"
We responded:
"Thank you for taking the time to leave us a review. We appreciate your business. "
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Dr. Ron Blue

June 27, 2024

5  out of  5
rating by Dr. Ron Blue
"Outstanding customer service"
We responded:
"Thank you for the review. "
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Renae Ramble

June 26, 2024

5  out of  5
rating by Renae Ramble
"Amazing excellent service from Timothy! I can't thank you enough for providing professional ans seamless service. Ver satisfied customer."
We responded:
"Renae, we are so glad to hear that your experience with our office was great. We thoroughly enjoy working with you. "
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Dawn Brookshire

June 18, 2024

5  out of  5
rating by Dawn Brookshire
"This insurance company is awesome, they always answer all my questions and they help me out when I am in need. I give them a hundred Stars if I could. Absolutely great experience with Chris, she is an awesome insurance person."
We responded:
"Thank you so much for taking the time to leave us a review!! We appreciate the 100 star review!"
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Sarah the Great

June 17, 2024

1  out of  5
rating by Sarah the Great
"GOOD LUCK."
We responded:
"We value your feedback and would like to understand how we could have done better. If you have anything else to share about your experience, please reach out to our office directly. "
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kevsty

June 7, 2024

1  out of  5
rating by kevsty
"This agency is the worst home insurance company I ever dealt with they are quick to write you up a policy with the agreed policy amount then send you monthly bill with a much higher amount they won't return your phone calls to question them about this higher quote I thank God I didn't cancel my current homeowner policy this agency seems to have no structure or proper leadership and this was my 2time trying to give this company by business never ever again!!and Mr Pennington needs get rid of those K C. Chief NFL images no one wants to that people are trying to take care important business"
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bryan zelaya

June 7, 2024

5  out of  5
rating by bryan zelaya
"Thanks Gibson for helping me to get my new insurance with you!"
We responded:
"Thank you for taking the time to leave us a review. We are so happy to help you with your new insurance policies. "
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alonzo williams

June 6, 2024

5  out of  5
rating by alonzo williams
"Great Service"
We responded:
"Thank you for the review!"
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Natasha Williams

May 23, 2024

5  out of  5
rating by Natasha Williams
"Russ was a pleasure to work with. He was patient and attentive while we worked together to get my policy done."
We responded:
"Thank you so much for taking the time to leave us a review. We are so happy to be able to work with you!"
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DONALD A ESTRADA

May 21, 2024

5  out of  5
rating by DONALD A ESTRADA
"Mrs. Edwards always answers me with kindness and listens to my needs even though my native language is not English Ms. Edwards is very patient with me and knows a lot about commercial poliza.Thank you States farm 😀 James Brown for choosing and preparing the best agents. May 21, 2024 I received great service at the James Brown State Farm Agency. Bethany Edwards was my agent. She did an excellent job if ever needs help Ms. Edwards is the right person to talk to. I'm very happy the way my case was handled very professional, kind and patiently. Thank you very much. I thank you very much. God is good and perfect. Donald Estrada for Villatoro Painting Services LLC"
We responded:
"We appreciate your kindness!! Thank you for trusting our agency with your insurance needs. "
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DaRealest Snoop

May 21, 2024

5  out of  5
rating by DaRealest Snoop
"Christine is the best customer service agent . She’s so well spoken and understanding with the difficulties that comes with having car insurance . I spoke with someone prior to her that yelled and screamed on the phone and to speak to her after was refreshing . I love her caring and diligent she is with her job . She makes a numerous amount of calls in order to help the customer and if I could give 10 stars I would . Thank you Christine"
We responded:
"Thank you so much for trusting our agency with your auto insurance needs. We greatly appreciate your review and business!"
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April King

May 7, 2024

5  out of  5
rating by April King
"State farm really takes care of you from start to finish, I never worry about anything if I'm in an incident I just make that one call and they handle everything."
We responded:
"Thank you so much for taking the time to leave us a review. "
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Tona Bell - 3PRSS-C

May 7, 2024

5  out of  5
rating by Tona Bell - 3PRSS-C
"I received great service at the James Brown State Farm Agency. Angela Marie Larrele Robinson was my agent. Awesome"
We responded:
"Thank you so much for taking the time to leave us a review! Angela thoroughly enjoys working with you!"
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yolanda frazier

May 3, 2024

5  out of  5
rating by yolanda frazier
"James was informative, efficient, and very patient! He informed me of all policy offers and made asking questions very easy. Thanks for being a agent today"
We responded:
"Yolanda, thank you so much for taking the time to leave us such a great review. We look forward to serving you for many years to come. "
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valerie bryant-brown

April 23, 2024

5  out of  5
rating by valerie bryant-brown
"Danielle was truly a blessing in helping me transfer my homewoners and auto policies over to State Farm! She was very thourough in her explanations of the benefits i received. She comes very highly recommened!"
We responded:
"Thank you so much for trusting Danielle with your home and auto insurance needs. She thoroughly enjoyed working with you! "
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Kim M

April 18, 2024

5  out of  5
rating by Kim M
"Danielle A. was very helpful and instrumental in trying to find me the best discounts that I could get for a renter’s policy and car insurance, etc. She took her time and was very pleasant! I even requested information about an umbrella policy an how it works. I will definitely contact her directly for any future needs!"
We responded:
"Thank you so much for taking the time to leave us a review, Kim. We are so happy to be able to assist you with your auto and renters insurance needs. "