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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Priscilla Eggleston

March 14, 2024

5  out of  5 rating by Priscilla Eggleston
"She was very very funny."
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Yvette S

March 12, 2024

5  out of  5 rating by Yvette S
"Great customer service!"
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Dmnd Dutchess

February 23, 2024

5  out of  5 rating by Dmnd Dutchess
"Very helpful. Got me done after hours. With no money down.."
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Audrey Swann

February 15, 2024

5  out of  5 rating by Audrey Swann
"I would like to express my sincere gratitude to Christina Steele for her exceptional and unwavering support that she extended to both my son and me. Tks! Audrey Swann"
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Sharon Moody

February 14, 2024

5  out of  5 rating by Sharon Moody
"The State Farm representative was very professional, knowledgeable and timely."
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Delicia Spruell

February 7, 2024

5  out of  5 rating by Delicia Spruell
"The State Farm James Brown office is the best. The staff is always polite and professional and extremely helpful."
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Angela Alexander

February 5, 2024

5  out of  5 rating by Angela Alexander
"An amazing car insurance! Where all your needs are met and I mean top quality results. As a customer I feel that I’m in the best hands. You can’t beat these quotes. They meet you right where you are."
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kathleen keaveney

February 2, 2024

5  out of  5 rating by kathleen keaveney
"Victoria was a please to deal with. She handled my problem with great care. A valid employee"
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Freda Brown

January 30, 2024

5  out of  5 rating by Freda Brown
"My insurance agent was Christine More. She was knowledgeable, patient, and understanding. Took her time adding my vehicles to my policy. I appreciate her good customer service."
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Estella Arredondo

January 26, 2024

5  out of  5 rating by Estella Arredondo
"I had a questions about my family's cars and Kelly Winpigler gave me a all answer very clear and nicely. Thank you!!"
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Antonio Bell

January 15, 2024

5  out of  5 rating by Antonio Bell
"James Brown State farm has always been available for Me with Home and Auto insurance. When I called with questions or had some type of issue from a vehicle accident to request of a tow my calls always was answered and calls returned as promised."
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Oscar Lemus

January 15, 2024

5  out of  5 rating by Oscar Lemus
"Muy satidescho con los sevicios y las atenciones hacia mi cuenta Victoria Juarez muy amable,muy atenta y sobre todo muy interesada en ayudarme con mi cuenta"
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Yvette Taylor

January 11, 2024

5  out of  5 rating by Yvette Taylor
"Bethany has been a great resource for my business! She has great customer service skills and she is very knowledgeable."
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Donald Johnson

January 5, 2024

5  out of  5 rating by Donald Johnson
"The process was very smooth, and the agent (Timothy Wright) was extremely knowledgeable. Switched from Elephant insurance and saved $215/mo with my new policy from State Farm!"
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Penny Moser

December 30, 2023

5  out of  5 rating by Penny Moser
"I'm just updating my review to say that two years after posting the following, I had a quick question about a policy. Again, the nice person who answered the phone, Gloria, was just the best. Each person at this agency has the intelligence to answer questions quickly and efficiently, as well as having an uplifting personality. It's so rare these days to hang up from a customer service call thinking, "Wasn't that lovely?!" Thank you again. This agency is wonderful! In late 2021, I had Covid - related questions about my homeowners policy. Amy and Jennylyne were able to answer all my questions with intelligence and kindness. They are smart, efficient and friendly. These days, it's even more appreciated than ever. We have had five policies with State Farm for decades. I would recommend this agency 100% It's extraordinary to make a phone call about insurance questions and hang up the phone feeling completely happy. I can't thank them enough."
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Keta B

December 21, 2023

5  out of  5 rating by Keta B
"The agent I spoke to her name was Gloria Bridges. She made this stressful process easy. She was very friendly. I’m glad I was in contact with her"
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Arif Said

December 18, 2023

5  out of  5 rating by Arif Said
"I call James Brown agent to get quote because my older homeowner insurance increase the premium for about $500 more. I spoke with Mike Salese and he is great, two thumbs up, explain to me everything about the coverage. He is professional. I immediately switch my homeowners insurance to State Farm without hesitation. Thank you Mike for saving me money"
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charles smith

December 18, 2023

5  out of  5 rating by charles smith
"Thanks For your Patience"
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Lovely Soul

December 16, 2023

5  out of  5 rating by Lovely Soul
"Tim is an awesome person. His customer service skills is un measurable. I was able to purchase a good deal on auto insurance and supplemental health insurance."
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Rebecca Martinez

December 15, 2023

5  out of  5 rating by Rebecca Martinez
"Exceptional service !!! Gloria, as my agent definitely is a blessing. She was efficient in explaining everything in depth. Highly recommend!"
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Shaunta Jackson

December 14, 2023

5  out of  5 rating by Shaunta Jackson
"I had like 5 different questions and concerns and they all were answered and immediately followed up on, with an email about my concerns just excellent dealings for me and my household!!!! Happy Holidays."
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Mamfredy Bonilla

December 8, 2023

1  out of  5 rating by Mamfredy Bonilla
"Horrible customer services I’ll never recommend State Farm . I been with this company for 12 year and they treat me so bad at the end increasing all my policy’s costs and at the end when I cancel my policy two days after the payment they stole me $400 and when I call to ask for my refund they said that I have a balance. Who give coverage and you pay after ? Not one. And the lady that I spoke with she said that I was owning money to them because my payments was after the auto coverage month not before get my first month of auto coverage. Horrible services all my family has move to another company in total of vehicles between 14-20 ."
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Diamond Burnett

December 7, 2023

5  out of  5 rating by Diamond Burnett
"Thanks for all your help greatly recommend"
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Jason Uddin

November 22, 2023

5  out of  5 rating by Jason Uddin
"Was very helpful and took his time with me very friendly and understanding!"
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Julian Sumpter

November 21, 2023

5  out of  5 rating by Julian Sumpter
""Erika was exceptional! She assisted me with everything I needed to get my insurance. Very knowledgeable and friendly customer service""