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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Giovanni Gutierrez

August 9, 2025

5  out of  5
rating by Giovanni Gutierrez
"Muy buena atención de kimberly trata mucho por buscarle los mejores precios que le favorezcan a uno muy buena agente de venta"
We responded:
"Gracias, Giovanni, por tus amables palabras sobre Kimberly. Nos alegra saber que su atención y esfuerzo por encontrar los mejores precios han sido de tu agrado. Siempre estamos aquí para ayudarte con tus necesidades de seguros. "
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William Alvarado

August 8, 2025

5  out of  5
rating by William Alvarado
"Fantastic customer service, Fernanda was amazing with her service."
We responded:
"We appreciate you, William! Your feedback reassures us that we’re making a difference, and we’re grateful for your support. If you ever need assistance, know that we’re always here for you! "
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Hiwartha Donaldson

August 5, 2025

5  out of  5
rating by Hiwartha Donaldson
"Tera was very responsive, professional, knowledgeable and extremely helpful in making my insurance and car buying experience run smoothly. I would expect nothing less from Statefarm. She is a credit to her profession, thank you."
We responded:
"Thank you, Hiwartha, for your feedback. We're glad to hear that Tera was able to assist you effectively with your insurance and car buying experience. Your support means a lot to us. "
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Ameerah Benton

August 5, 2025

5  out of  5
rating by Ameerah Benton
"Very informative when trying to get an auto quote. Willing to help me find the best deal"
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Jessica Wellons

August 4, 2025

5  out of  5
rating by Jessica Wellons
"Timothy was excellent with providing me with all the information, and recommendations that I needed to save money by switching from GEICO (been with them for over 10 years) to State Farm. Best rates I've had in a while, and Tim's customer service was prompt, attention to detail and helpful! Highly recommend, James Brown - State Farm."
We responded:
"Thank you, Jessica, for your feedback! We're glad to hear that Timothy was able to assist you effectively and that you're satisfied with the rates and service. We appreciate your recommendation and look forward to continuing to serve you."
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Alexis Mason

July 26, 2025

5  out of  5
rating by Alexis Mason
"Ms. Keena was great and very informative about the life insurance policies. It was a pleasure speaking with her and will be looking for to speaking with her soon."
We responded:
"Thank you, Alexis, for your feedback. It's great to hear that Ms. Keena was informative and that you enjoyed your conversation with her. We look forward to assisting you again soon."
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alexander Villa rivera

July 25, 2025

5  out of  5
rating by alexander Villa rivera
"Son muy amables, gracias por ayudarme"
We responded:
"Gracias, Alexander, por tus amables palabras. Nos alegra saber que nuestro equipo pudo ayudarte. Estamos aquí para lo que necesites."
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Kathie Guess

July 23, 2025

5  out of  5
rating by Kathie Guess
"Danielle was very patient with us, explaining both car and home policies. She pointed out the differences between our current policies and State Farms' coverage. She was very friendly and answered all our questions. We would highly recommend a call to her to discuss your insurance needs. We now have great protection and are saving over $100 a month for better coverage. 5-stars+"
We responded:
"Thank you, Kathie, for your thoughtful review. We're glad to hear that Danielle was able to assist you with your insurance needs and help you save money. Your recommendation means a lot to us."
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Robert Greeley

July 19, 2025

5  out of  5
rating by Robert Greeley
"Chakeena Martin outstanding customer service and very imformal about the policy"
We responded:
"Robert, we take pride in providing the best service possible, and it’s wonderful to hear that you had a great experience. Thank you for being a valued customer! "
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ScorpionReddz

July 16, 2025

5  out of  5
rating by ScorpionReddz
"I spoke to Mrs. Gloria and she helped me get a very reasonable rate for Drivers in home rental insurance. She was very patient with me and did everything that she could to look for discounts to find me a policy that I could afford by providing excellent customer service and being knowledgeable of different discount programs that I could enroll in to reduce my rate. I really enjoyed my experience with State Farm and I’ve been a longtime customer of theirs. I wouldn’t think to trust my vehicle or home insurance with any other company. They are absolutely amazing and treat their customers like family."
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Dr. Blue

July 15, 2025

5  out of  5
rating by Dr. Blue
"Their are not enough star's to tell State Farm about the service that Mr. Orlando Perez provided about the coverage of my vehicle. Superlative quality, Pluperfect customer service, Superior customer support and excellent knowledge of products provided by State Farm."
We responded:
"Thank you for the review. "
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Natarsha Robinson

July 3, 2025

5  out of  5
rating by Natarsha Robinson
"I had l a great pleasure of working with a representative named Ashley. Ashley was very helpful answered all my questions and All my concerns. I was able to set up a policy within the price range that was comfortable for me and my family."
We responded:
"Thank you for your review! We're so glad to hear Ashley was helpful and able to guide you through everything with care. It’s great to know we could help find a plan that fits your needs. We appreciate you choosing our team!"
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Iris Galeas

July 1, 2025

5  out of  5
rating by Iris Galeas
"Chakeena Martin Excellent costumers service"
We responded:
"Thank you, Iris! We're so glad you had an excellent experience with our customer service. Your support means a lot to us!"
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Jakeata

June 26, 2025

5  out of  5
rating by Jakeata
"I had the pleasure of working with Gloria Bridges to obtain Maryland Auto Insurance (MAIF) on April 1, 2025—the same day I purchased my vehicle. Unfortunately, that very day, I was involved in a hit-and-run accident caused by a moped driver who ran a red light and fled the scene. From the moment Ms. Gloria learned of the incident, she was incredibly supportive. While the representative from MAIF was not very communicative throughout the process, Ms. Gloria consistently went above and beyond. She regularly checked in on me and even stayed on hold with MAIF for hours just to follow up on the status of my case, from April through June. Her professionalism, patience, and positive attitude truly helped me get through this stressful situation. I’m so grateful to have had her in my corner—she is hands down the best insurance agent I’ve ever worked with! In addition to helping with my auto policy, Ms. Gloria also assisted with rental and life insurance policies. I can't recommend her enough!"
We responded:
"Thank you so much for taking the time to share your experience. We’re so sorry you had to go through such a difficult situation, but we’re incredibly grateful that Gloria was there to support you every step of the way. She truly embodies the care and dedication we strive to provide, and we’re proud to have her on our team. Your kind words mean the world to us—and to Gloria! Thank you again for your trust and recommendation. We’re always here if you need anything."
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Nicholas Albertson

June 18, 2025

5  out of  5
rating by Nicholas Albertson
"Danielle Albertson is hands down the best insurance agent I’ve ever worked with! She made the entire process so smooth, stress-free, and straightforward. From start to finish, she was knowledgeable, responsive, and genuinely cared about finding the best coverage for my needs. Danielle explained everything clearly, answered all my questions with patience, and made sure I felt confident in every step. I cannot recommend her highly enough—if you're looking for someone who truly goes above and beyond, Danielle is the one!"
We responded:
"Thank you so much for this incredible review! We’re thrilled to hear how Danielle made your experience smooth and stress-free. She genuinely cares about each person she works with, and your words perfectly reflect the dedication and care she brings to every interaction."
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Christopher Mattingly

June 18, 2025

5  out of  5
rating by Christopher Mattingly
"Simply Amazing"
We responded:
"Thank you so much! We truly appreciate the kind words and are glad we could make your experience a great one. Let us know if there’s ever anything else we can do for you!"
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Dlo Knight

June 17, 2025

5  out of  5
rating by Dlo Knight
"Miss Danielle helped me with discounts and was very polite. I really recommend her to help anyone who needs assistance."
We responded:
"Thank you so much for your thoughtful review! We're glad to hear that Miss Danielle was able to assist you with finding discounts and provided such polite, helpful service. We truly appreciate your recommendation and will make sure she sees your kind words!"
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Mac Money

June 13, 2025

1  out of  5
rating by Mac Money
"State farm 👎👎👎They have been taking my money for years with no issues and claims filed against them.I left the country for a year for business and had to let the insurance relapse .was paying em $200 per month before which was fair.And when i ask to get it reinstated now that i'm back,they nonchalantly quoted me $540 per month for the same 21 honda accord.only thing that changed in my record was a ticket i got for a trival wrong U turn in va.Never had any issues,claims filed etc driving for 25 years And good credit and they know that.What's the world coming to?why is this mafia like highway robbery accepted by the system?"
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Rahshem Lewis

June 13, 2025

5  out of  5
rating by Rahshem Lewis
"Kelly was absolutely amazing. She assisted me with all of my billing related questions. She was professional and very knowledgeable. She also followed up with me as she said she would. April M."
We responded:
"Thank you, Rahshem! We’re so glad to hear Kelly provided such exceptional service. Her professionalism, knowledge, and follow-through are just a few of the many reasons we’re lucky to have her on our team. We appreciate you taking the time to share your experience!"
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victor young

June 12, 2025

5  out of  5
rating by victor young
"Ms. Gloria Bridges is always super helpful and makes you feel very comfortable during the policy process or any other concerns you might have!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Ms. Gloria continues to provide the supportive and comfortable experience we aim for. She truly cares about each client, and your feedback means the world to us. We’ll be sure to share this with her!"
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Laura

June 12, 2025

5  out of  5
rating by Laura
"Orlando was very helpful and polite in answering my questions. I really appreciate his time."
We responded:
"Thank you for sharing your experience! We’re so glad to hear that Orlando was helpful and polite—your appreciation means a lot. We’ll be sure to pass along your kind words to him!"
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Vivian Stallion

June 10, 2025

5  out of  5
rating by Vivian Stallion
"My father has been with State Farm for quite sometime and its comforting to know that I am listed as someone who is able to call in on his behalf with questions pertaining to his policy. Very pleased with my experience today."
We responded:
"Thank you for your thoughtful review! We’re glad to hear your experience was a positive one and that you felt supported while assisting your father. It’s important to us that our clients and their families feel confident and cared for. We’re always here if you need anything!"
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LaWann Ellerbee

June 10, 2025

5  out of  5
rating by LaWann Ellerbee
"I have been with James Brown insurance since I was a young girl and have always had a great experience with James Brown State Farm. Every rep that I speak with is always so helpful. I spoke with Orlando Perez today and he was so helpful and I really appreciate all that he did for me."
We responded:
"Thank you so much for your kind words and for being a longtime part of the James Brown State Farm family! We're thrilled to hear that every experience has been a positive one, and we’ll be sure to pass along your appreciation to Orlando. Your trust and loyalty mean the world to us."
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Richard Tate

June 6, 2025

5  out of  5
rating by Richard Tate
"My agent was thorough and competent she gave me valuable information."
We responded:
"Thank you for your feedback! We’re so glad to hear your agent provided you with helpful information and made the experience a smooth one. We appreciate your trust and are always here if you have any questions!"
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Reinaldo Barrera

May 29, 2025

5  out of  5
rating by Reinaldo Barrera
"Fue muy especial la amabilidad de Sandra Rocha ,al explicar todo hacerca de mi póliza y eso hace sentir la comodidad para entender todo,y la felicito por su buen trabajo."
We responded:
"Muchísimas gracias por tomarse el tiempo para compartir su experiencia! Nos alegra saber que Sandra Rocha pudo brindarle una atención clara y amable. Nos enorgullece tenerla en nuestro equipo y le haremos llegar sus felicitaciones."